To see your order status, please email your order details to info@casbasics.com or provide these details into Quick Chat icon on bottom left.
Yes, ready-to-wear abayas are processed within 1-2 days. Please note ready-to-wear products are under the READY TO WEAR (RTW) tab on the website and are labelled with "C-RTW" in their product names.
Custom orders require 10–12 BUSINESS days (Saturdays and Sundays are not included in duration).
If 12 business days have passed and you haven't received your order yet please send us a WhatsApp or drop us an email at info@casbasics.com with your Full Name and Contact Number.
Our team members will reach out within 24 hours.
Yes, it is possible to make adjustments to an abaya. Please contact our team through WhatsApp to discuss the details and place your order.
Our Exchange Policy lasts 7 days (Terms and Conditions apply). After 7 days we cannot offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition you received it. For more info please go through our exchange policy here.
Free Shipping
On all orders over AED 975 (Domestic only)
Premium Quality Guarantee
Quality you can feel with every wear
Hand-Finished Excellence
High-quality stitching that enhances both style and strength
