Loved by over 5,000+ customers since 2020

Loved by over 5,000+ customers since 2020

WHY CHOOSE CAS?

Discover the difference that sets us apart

CAS

Customized sizes and colors with no hidden charges
Premium fabric at affordable prices
24/7 customer support available
Flexible shopping channels: Home Service and video shopping for your convenience
Regular new designs and collections
Easy to navigate website with user-friendly experience
Committed to sustainability as we reduce wastage while operating on a pre-order basis
Flexible payment plans: COD, Tabby & Advance Payments

OTHERS

Extra charges for customization
Cheap fabric at high prices
Limited customer support
Offers only online shopping or in-store shopping
Basic designs
Complicated websites that are hard to navigate
Fast-fashion
Strict online payment only

Frequently Asked Questions


  • To see your order status, please email your order details to info@casbasics.com or provide these details into Quick Chat icon on bottom left.

  • Yes, ready-to-wear abayas are processed within 1-2 days. Please note ready-to-wear products are under the READY TO WEAR (RTW) tab on the website and are labelled with "C-RTW" in their product names.

  • Custom orders require 10–12 BUSINESS days (Saturdays and Sundays are not included in duration).

    If 12 business days have passed and you haven't received your order yet please send us a WhatsApp or drop us an email at info@casbasics.com with your Full Name and Contact Number.

    Our team members will reach out within 24 hours.

  • Yes, it is possible to make adjustments to an abaya. Please contact our team through WhatsApp to discuss the details and place your order.

  • Our Exchange Policy lasts 7 days (Terms and Conditions apply). After 7 days we cannot offer you an exchange.
    To be eligible for an exchange, your item must be unused and in the same condition you received it. For more info please go through our exchange policy here.

Free Shipping

On all orders over AED 975 (Domestic only)

Premium Quality Guarantee

Quality you can feel with every wear

Hand-Finished Excellence

High-quality stitching that enhances both style and strength